Integration or Complication: How Electronic Health Records Influence Clinician Burnout

A woman in scrubs looking frustrated at a computer

In this study published in the Journal of the Association for Information Systems, Ayabakan and his colleagues examine how electronic health record (EHR) systems influence clinician well-being and burnout. Using a computationally intensive theory discovery (CITD) approach, they analyze more than 55,000 public textual reviews to identify and compare a wide range of factors contributing to clinician burnout. Their analysis shows that integrating EHR workflow applications can improve clinician sentiment and streamline routines, but these positive effects depend critically on adequate staffing levels, reversing when hospitals are understaffed, highlighting how organizational context shapes the impact of health IT on clinician well-being.